Payment Policy
Welcome to Endless Journeyer (https://endlessjourneyer.com). This Payment Policy explains how we process payments for purchases made on our website. By completing a transaction on our site, you agree to the terms outlined below.
1. Accepted Payment Methods
At Endless Journeyer, we offer a variety of secure and convenient payment options for our customers. All payments are processed through trusted and encrypted gateways to ensure your financial data remains safe.
We currently accept the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal Wallet
All available payment options are clearly listed on our checkout page.
2. Secure Payment Processing
Your security is our top priority. All transactions made through our website are protected by SSL (Secure Socket Layer) encryption technology. This ensures that your payment details, such as credit card numbers and personal information, remain confidential and secure during transmission.
We do not store or have direct access to your payment information. All payment data is handled exclusively by our trusted third-party payment processors.
3. Currency and Pricing
All prices displayed on Endless Journeyer are listed in U.S. Dollars (USD) unless otherwise specified. Product prices are subject to change without notice, but the price you see at checkout is the final amount you will be charged.
If your bank or credit card issuer uses a different currency, additional exchange or conversion fees may apply. These fees are the responsibility of the customer.
4. Payment Authorization
By placing an order on our website, you authorize Endless Journeyer (and our payment processors) to charge the total amount displayed at checkout, including product costs, applicable taxes, and shipping (if any).
Orders will not be processed or shipped until payment has been successfully received and verified. If your payment is declined or not authorized, your order may be automatically canceled.
5. Order Processing and Cut-Off Time
Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed before this time are processed on the same business day. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.
Handling Time: 1–2 business days (Mon–Fri)
Transit Time: 3–5 business days (Mon–Fri)
Estimated Delivery Time: 4–7 business days (depending on location)
6. Taxes
All applicable sales taxes are calculated at checkout based on your shipping address and local tax regulations. Customers are responsible for paying any import duties or customs fees required by their country’s regulations.
7. Refunds and Payment Reversals
Refunds are processed in accordance with our Return & Refund Policy. Once a return is approved and processed, refunds are issued to the original payment method used during purchase.
Refund Processing Time:
- Typically within 5 business days after we receive and inspect the returned product.
- Refunds may take additional time to appear in your account depending on your payment provider.
Customized or personalized items are non-refundable unless defective, damaged, or not as described.
8. Payment Disputes
If you believe there is an issue with a payment or charge, please contact our support team before initiating a dispute with your bank or payment provider. We are happy to investigate and resolve any problems promptly.
You can reach us at support@endlessjourneyer.com with your order number and transaction details.
9. Fraud Prevention
To protect our customers and maintain payment security, all orders are subject to verification. If suspicious activity is detected, we reserve the right to cancel or hold an order pending further review.
We may request additional information to confirm your identity and ensure transaction safety.
10. Changes to This Payment Policy
Endless Journeyer reserves the right to modify or update this Payment Policy at any time to reflect new payment methods, security standards, or regulatory changes. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Payment Policy or need assistance with your order, please contact us:
Endless Journeyer
Email: support@endlessjourneyer.com
Phone: +1 951-323-8327
Address: 2137 Dublin Ln, Diamond Bar, CA 91765, USA
Website: https://endlessjourneyer.com